Privacy Policy
Effective Date: 26 March 2026
Welcome to Urban Mzansi (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbanmzansi.co.za.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
Vendor Information
If you register as a vendor, we may also collect:
- Store name
- Business details
- Banking/payment information
- Product listings and related content
Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and usage dat
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders and payments
- Enable vendors to sell products on the platform
- Improve our website and user experience
- Communicate with you (orders, updates, promotions)
- Prevent fraud and enhance security
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service providers (payment gateways, hosting services)
- Vendors (to fulfill orders)
- Legal authorities if required by law4. Cookies and Tracking Technologies
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and performance
You can disable cookies in your browser settings, but this may affect your experience.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise these rights, contact us at: support@urbanmzansi.co.za
7. Vendor Responsibilities
Vendors on Urban Mzansi are responsible for:
- Protecting customer data they receive
- Complying with applicable data protection laws
- Using customer information only for order fulfillment
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@urbanmzansi.co.za
Website: www.urbanmzansi.co.za
By using Urban Mzansi, you agree to this Privacy Policy.